Cancellation Policy

 

At Souzagad, bookings are reserved on a first come first serve basis. A 100% advance payment is required at the time of booking in order to reserve the dates.

In the case of a cancellation, we have a No Refund Policy wherein the booking made, remains as per schedule, and no reschedule or refund would be possible. In the event of a guest testing positive for Covid - 19 or any other personal or medical emergency, we do not offer a cancellation, refund or rescheduling option, since we have a limited number of rooms which are reserved on the basis of the advance payment received, on the basis of which we refuse other booking enquiries for the same booking dates, therefore we expect your kind cooperation for the same.

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Under the circumstances of a government statewide/nationwide lockdown (which does not include sealed apartments and/or buildings, personal or medical emergencies or general reasons, on a normal day), only then does Souzagad offer a full refund or a shift of dates for the booking amount of the concerned individual.

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