Cancellation Policy

 

At Souzagad, bookings are reserved on a first come first serve basis.
1. If the Guest cancels a booking anytime before 14 days prior to the checkin date, they are entitled to a 100% refund.
2. There are no refunds or reschedule for any cancellations made within 14 days prior to the checkin date.
3. If the Guest has made a partial payment, he/she is entitled to no refund in any way or form. Incase the guest has made an advance part payment, the balance pending payment has to be done 3 days prior to check in - in order to confirm the booking.
4. Refundable security deposit: ₹3000 per room to be paid at the property against any possible damage incurred during the duration of the stay. 
5. Peak dates such as Diwali, Christmas, New Years Eve and New Years, etc. will be non-refundable and non cancellable under any circumstances.