Question 1

1. What are the steps to partner with Souzagad?

Accepted Answer

Start with dropping a request here and our team will get in touch to walk you through the onboarding journey, our services, see if your home’s a good fit, and help clear any queries. The next step will be to discuss home upgradation and staff hiring as per our company-wide standard, followed by staff training. We will then run a final audit of your home, compile its online listing, and conduct a 360-degree photoshoot.

As practice, there’s no detail we overlook, no guest touchpoint we don’t consider so as to ensure a glowing portfolio of happy guests, impeccable reviews, and peak success.

Question 2

2. How does Souzagad market my home?

Accepted Answer

It’s not just about where your home is listed, but how. A well presented property listing is promoted on the Souzagad website and partner booking channels. We deploy a holistic marketing plan across organic and paid platforms, which includes advertising via search engines, email, social media, and more, to our growing audience of past and potential guests.

Question 3

3. Can I reserve my villa for a few days?

Accepted Answer

Your vacation home is—first and foremost—yours. You’re welcome to reserve it for personal stays for a set number of days, provided that you honour any guest bookings that are already on your calendar. To block out your travel dates, simply reserve them in your homeowner app.

Question 4

4. How can I learn more about Souzagad’s end-to-end property management
services?

Accepted Answer

You can share your contact information with us via Connect form (https://souzagad.com/reviews#anchor-1)and we will reach out to you.

Question 5

5. Which platforms do you list your villas?

Accepted Answer

We maintain a great partnership with all major vacation rental sites, like Airbnb, MakeMyTrip and Booking.com, so Souzagad homes often appear right at the top of the inventory that guests browse.

In addition to that, a handpicked selection of our homes also makes it to the enviable list of Homes & Villas by Marriott Bonvoy and Airbnb Luxe. Plus, there’s our own Souzagad website that amasses 80% of our bookings.

Question 6

6. Can I take my own bookings?

Accepted Answer

When you partner with Souzagad, you exclusively give your property to us. Our platform handles all the bookings and reservations to streamline the process and ensure a consistent and seamless experience for guests. This allows us to provide a unified and reliable booking service and stay experience.

Question 7

7. Does Souzagad provide training for housekeepers and chefs?

Accepted Answer

Indeed. Souzagad offers training and upskilling for on-ground staff, including housekeepers, chefs and butlers. This ensures your property is well-maintained and the services offered meet our quality standards. Our commitment to excellence extends to supporting your staff in delivering a top-notch experience for our guests.

Question 8

8. What are Souzagad's property management fees?

Accepted Answer

We like to keep things simple with one comprehensive fee for all our essential services, which is determined after completing your property evaluation. No hidden fees or paying multiple vendors.

Question 9

9. How do you shortlist homes?

Accepted Answer

Every home undergoes a comprehensive evaluation process to ensure it aligns with Souzagad standards. Initially, we assess factors like location, size, available amenities, and potential for meeting our guest criteria. If the property meets these preliminary standards and if homeowners are aligned with our terms & conditions, we conduct a detailed audit to identify necessary improvements for it to reach our stay experience benchmarks. This rigorous selection process guarantees that each home offers a premium experience that matches our unique selling points and categories.

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